Communication

Effective communication is at the heart of coordinated patient care. The Obran Health app facilitates real-time communication among care team members, ensuring everyone stays informed and aligned.

1. Care Team Chat

• Accessing the Chat: Within a patient's profile, navigate to the "Chat" tab to access the care team chat.

[Image: Screenshot of the Chat tab within a patient's profile]

• Real-time Messaging: Engage in real-time conversations with other team members assigned to the same patient. Share updates, ask questions, and coordinate care seamlessly.

• Features:

  • Threaded Conversations: Organize discussions by topic using threaded replies.

  • File Sharing: Share relevant documents, images, or other files within the chat.

  • Notifications: Receive real-time notifications of new messages and updates.

2. Patient Chat (Future Feature)

• Secure Messaging: Obran Health will soon introduce a secure messaging feature that allows for direct communication between clinicians and patients.

• Enhanced Patient Engagement: This feature will empower patients to actively participate in their care journey, ask questions, and receive timely updates.

Key Points:

• The care team chat fosters collaboration and information sharing among team members.

• The upcoming patient chat functionality will enhance patient engagement and communication.

Next Steps

• Learn how to use the Scheduling tools to optimize patient visit schedules.

• Explore the Visit Notes and Charting features to streamline documentation.